1. Acceptance
By using the Createrun marketing site, free trials, managed cloud, or downloading any of our software, you accept these Terms. If you don't, don't use the service. Customers under a signed Order Form override any conflict with these Terms.
2. Definitions
- Service— the Createrun platform, including the Marketplace, IDM IdP, and managed cloud.
- Software— Createrun-distributed binaries (Setup installer, AppClient, MCP server).
- CRApp— an application packaged in .crpck format and distributed via the Marketplace.
- Customer Data— data you store and process inside the platform.
- Marketplace Apps— third-party CRApps sold via the Marketplace; subject to their publisher's licence terms.
3. Licence to use the platform
For paid customers: a non-exclusive, non-transferable, time-bound licence to use the Service per your Order Form. For free / developer tier: a non-commercial licence with usage limits.
You retain ownership of your Customer Data and any CRApps you author. You can export both at any time.
4. Acceptable use
You will not:
- Use the Service to violate any law or third-party rights.
- Reverse-engineer the Software except where local law expressly permits.
- Resell access to managed cloud without a Solution Partner agreement.
- Use the AI agent to generate content that infringes intellectual property.
- Probe security boundaries beyond the scope of authorised testing (seesecurity@createrun.com).
5. Marketplace
Marketplace Apps are sold by their publishers, not by Createrun. We provide payment processing (Stripe), distribution, signing, and licence issuance — we don't warrant the publisher's product. Each Marketplace App ships with its own publisher licence terms; review before installing.
6. Fees
Per your Order Form. Free / developer tier has no fee within usage limits. Marketplace Apps may have one-off, subscription, or hybrid pricing — set by the publisher. Refund terms per the publisher's policy or our Order Form (whichever applies).
7. Term & termination
Per your Order Form. We may suspend or terminate for: violation of these Terms, non-payment, fraud, security incident risk. Free tier: terminable by either party at any time.
On termination, you have 30 days to export Customer Data. After 30 days, we delete it (subject to retention obligations).
8. Disclaimers
The Service is provided "as is" except as expressly warranted in your Order Form. We disclaim implied warranties to the maximum extent permitted by law.
9. Limitation of liability
Our aggregate liability is capped at fees you paid in the prior 12 months (or 100 USD for free tier). We are not liable for indirect, incidental, or consequential damages. Some jurisdictions don't allow these limits — they apply only to the extent permitted by law.
10. Indemnification
You will indemnify us against claims arising from your use of the Service in violation of these Terms or applicable law. We will indemnify you against third-party IP claims targeting our Software (subject to standard exclusions in your Order Form).
11. Governing law & dispute resolution
For Turkish customers: governed by Turkish law; courts of Istanbul. For EU customers: governed by Irish law; courts of Dublin. For other customers: per your Order Form (default: Turkish law). Disputes first resolve via good-faith negotiation; then arbitration where available, courts where not.
12. Changes
We may update these Terms with 30-day notice. Continued use after the effective date = acceptance. Material adverse changes give you the right to terminate without penalty during the 30-day window.
13. Contact
Legal questions:legal@createrun.com
General:hello@createrun.com
Related:Privacy Policy·Data Processing Agreement